Hidden Springs

Waikato

The minimum stay for a particular day or date can vary depending on factors such as the day of the week, the time of year and the host's preferences.

The easiest way to check what's available is to use the online calendar for this escape—it’ll show you the current options for your dates.

Please note that the minimum stay rules are set by the host and can’t be adjusted, so we’re not able to make exceptions.

If the stay length doesn’t quite match what you’re after, head to Find Your Escape, enter your check-in date and preferred length of stay, and browse other great options that might be a better fit.

To find out if single nights are available at this escape, check the online calendar and see if your preferred date is available to book.

If this escape isn’t available, head to Find Your Escape, enter your check-in date and length of stay, and browse all one-night options available for that day.

Please note that the minimum stay rules are set by the host and can’t be adjusted, so we’re not able to make exceptions.

**1.1** Canopy Camping Limited (**Canopy Camping Escapes**, also referred to as **we**, **our** and **us**) has a curated collection of unique nature-based properties throughout New Zealand, independently owned and operated by individual owners of the properties (**Hosts**). **1.2** By making a booking through our website ([here](https://www.canopycamping.co.nz/)) (**Website**), you, as the person making the booking, agree to be bound by these terms and conditions (**Booking Conditions**). **1.3** Canopy Camping Escapes enters into these Booking Conditions as an agent for the Host. That means that you are making an agreement with the Host for the use of its property. Anything Canopy Camping Escapes does (including enforcing any of the Host’s rights), it does so as agent for the Host and is not a party to your agreement with the Host. **1.4** In these terms: - “Day” means a period of 24 hours; and - “check-in time” means the check-in time specified [in the booking confirmation email we send you / specified on the Website for the property you have booked]

**2.1** If you book within 28 Days of your check-in time, full payment via credit or debit card (VISA/Mastercard) is required at the time of booking. If you book more than 28 Days prior to your check-in time, a deposit of 10% is required to confirm your booking and secure the property. This will be charged to your credit or debit card (VISA/Mastercard) at the time of booking. A credit or debit card (VISA/Mastercard) payment surcharge of up to 2.1% will be applied to all credit or debit card (VISA/Mastercard) payments. **2.2** Bookings are considered confirmed once you have made your online booking and payment and we have sent an email to the address provided to us which confirms both the payment and your booking details. If you do not receive a confirmation email, please contact us as soon as possible. However, we (as agent for the Host) reserve the right to cancel any booking within 12 Days of the confirmation email where we discover that you, or any of your guests, has previously breached these Booking Conditions in relation to a previous booking. In that case, you will receive an email advising you that the booking has been declined, and the full amount paid by you at the time of booking will be refunded to the credit or debit card (VISA/Mastercard) you provided during the booking process. **2.3** If you book more than 28 Days prior to your check-in time, the remaining balance of your stay will be due 28 Days prior to your check in time. An email reminder will be sent to you at this time requesting payment for the outstanding balance. The reminder email gives you the option to pay the remaining balance by A2A (Internet Banking) or credit or debit card (VISA/Mastercard). If your payment has not been received within 24 hours, the remaining balance will automatically be charged to the credit or debit card (VISA/Mastercard) used at the time of booking. Please note: a 2.1% credit or debit card (VISA/Mastercard) payment surcharge is applied to all payments made by credit or debit card (VISA/Mastercard). Credit/Debit Card data is held in a secure and encrypted environment. **2.4** If any amount is not paid when due, you will forfeit your deposit and your booking will be cancelled.

**3.1** Your 10% deposit (or 10% of the value of your stay if you have paid in full) is non-refundable, however it can be transferred to another booking made within 12 months of the date of confirmation of your original booking, if you cancel your stay more than 21 Days prior to your check-in time. **3.2** Cancellation or date changes by you that are between 3 and 21 Days prior to your check-in time will result in 50% of the total cost of your stay being charged. Cancellation or date changes made 3 Days (72 hours) or less prior to your check-in time will result in 100% of the total cost of your stay being charged. **3.3** Date changes made more than 21 Days prior to your check-in time are allowed without forfeit of any amounts paid. **3.4** Force Majeure You are entitled to a full refund if you need to cancel for the following reasons: - **Road closure**. If at 1pm on the day before your arrival, a road on your route to your accommodation is designated by [Waka Kotahi](https://www.nzta.govt.nz/) as closed or for essential travel only, and there is no detour, or the detour adds more than two hours to your travel according to the Waka Kotahi Journey Planner. - **Metservice RED Weather Warning.** If at 1pm on the day before your arrival, the [Metservice](https://www.metservice.com/) has issued a RED warning/forecast in either your home region or the region of your accommodation, for either the day of your arrival or departure. - **Natural disasters in New Zealand.** Natural disasters such as cyclones, earthquakes, volcanic eruptions, tsunamis, and other severe and abnormal natural events causing large scale disruption of essential services and/or transport, specifically impacting your travel to or from your accommodation.

**4.1** Exceptional or unforeseen circumstance Hosts reserve the right to cancel a booking at any time in the event of exceptional or unforeseen circumstances. This right will only be exercised in good faith and in exceptional circumstances such as: (a) Any alteration to the property or its surroundings which may pose a safety risk for the guest. (b) Unexpected damage or destruction at the property. (c) A death in the Host family. (d) Our relationship with the Host ends for any other reason. In the unlikely event a Host cancels under this clause, the guest may elect to receive a full refund or to credit the booking to another available date or Escape. The Host’s liability will be limited to the refund of amounts paid for any part of your stay that is cancelled. **4.2** Cancellation for breach Hosts may terminate a booking at any time if they, or we, reasonably believe that there is, or has been, a breach of these Booking Conditions by you or any guest or visitor. Where a Host cancels under this clause, all amounts paid are forfeited and, where such termination occurs during the rental period, you and all guests and visitors must immediately leave the property.

**5.1** Accommodation is often situated on working farms and there are hazards both natural and man-made. You accept that you, and any guests or visitors, enter the property at your own risk. 5.2 Participation by you and any guests or visitors in activities, such as, outdoor baths, climbing trees, walking on the property and any other activity on the property, is done so at your and their own risk. **5.3** To the extent permitted by law, neither we nor the Host accept any liability for accident, loss of property or personal injury during your stay.

**9.1** Guests have a licence to occupy the Property for the paid holiday period only. You are responsible for ensuring that you and they arrive no earlier than the check-in date, and leave no later than the check-out time, specified on the Website. **9.2** You are required to, and must ensure that all guests and any approved day visitors, observe the rules and procedures in relation to the property: - Specified on the Website. - Contained in the information folder provided at the property. **9.3** You must, and must ensure that all guests and any approved visitors, take all reasonable and proper care of the property and its furniture, fittings and effects and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period. Where the property has not been left in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period, you will be required to pay an additional cleaning cost of $100 which may be charged to the credit or debit card used at the time of booking. **9.4** You are required to inform Canopy Camping Escapes of any damage or breakage occurring during the rental period in or around the property promptly so that it can be repaired and replaced for the next booking. You must reimburse the Host for the reasonable costs of replacement or repair of any damage caused by you or any guests or visitors and such costs may be charged to the credit or debit card (VISA/Mastercard) used at the time of booking. **9.5** You must ensure that any access information in relation to a property (including any access codes, location of keys, etc) is kept confidential and not disclosed to any person. **9.6** Smoking is not permitted anywhere on the properties. **9.7**The Host may access the property during the rental period to the extent reasonably necessary to undertake repairs or replacement or where we or the Host have reason to believe these Booking Terms are not being complied with. **9.8**The number of guests staying at the Escape overnight must be the same as the number of guests included in the booking. Any day visitors must be approved by the Host prior to your stay. No overnight visitors are permitted. **9.9**You and all guests and any approved day visitors must behave in a proper, appropriate and legal manner with due respect to the Host, the Property, other guests and neighbouring properties and neighbours, and Canopy Camping Escapes’ staff and representatives.

If you encounter any issues or problems during your stay, you must first contact the Host to try to resolve the issue. The Host should be given the opportunity to address and fix the problem before any further steps are taken. If you decide to leave the accommodation early due to an issue without first contacting the Host to resolve it, you will not be entitled to compensation. Essentially, if you don’t give the Host a chance to fix the problem, you cannot expect financial reimbursement for leaving early. If you have a complaint that you'd like to alert Canopy Camping Escapes about after your stay, please contact us promptly at [\[email protected\]](/cdn-cgi/l/email-protection) with details of the complaint. As an agent, we will be the initial contact between you and the Host but may need to put you in direct contact to resolve any issues.

To the extent permitted by law, as agent for the Hosts, we have no liability, to you or any other person, in contract, tort (including negligence) or otherwise: - for the acts or omissions of the Hosts; or - under or in relation to these Booking Conditions or your stay, Your rights are against the Host, not Canopy Camping Escapes. If, for any reason, Canopy Camping Escapes has any liability to you under or in relation to these Booking Terms or your stay, to the extent permitted by law, our liability is limited to the 20% of the amount paid by you in relation to the relevant booking. Any liability the Host has to you under or in relation to these Booking Conditions or your stay is, to the extent permitted by law, limited to refund of amounts paid by you for the relevant booking and shall not extend to any other costs or loss incurred by you or any guest or other person.

As the person who completes the Booking Form, you certify that all information provided is true, accurate and correct and that you: are authorised to agree to the Booking Conditions on behalf of all persons included in the Booking Form, including those substituted or added at a later date; are over eighteen years of age; agree to take responsibility for the party occupying the Property and shall ensure that they (and any approved visitors) comply with these Booking Conditions; and will notify us if you are not present at the property for the rental period.

TESTIMONIALS

“ It was peaceful, serene and well appointed. The bird life was amazing and all the little touches were appreciated, highly recommend! ”

Matthew Baker- 2025-01-22

20 / 20

“ Such a beautiful peaceful spot to relax and unwind, but not too far away from townships if we wanted something extra to go do or places to eat. Absolutely loved our stay, thank you!! ”

Grace McGhee- 2025-10-03

1 / 20

“ Beautiful peaceful spot, great facilities. ”

Lucy Fairley- 2025-09-22

2 / 20

“ Great location, excellent atmosphere and an awesome host! ”

Chris Lakin- 2025-09-19

3 / 20

“ We absolutely loved our time at Hidden Springs. It was a last-minute anniversary getaway for us, kid-free, and it was amazing. Thanks, Alana, for sharing your beautiful place. ”

Lemuela Haigh- 2025-08-27

4 / 20

“ Hidden Springs was a beautiful getaway! It is out of the way, a place to reconnect and be together. I would recommend this stay to anyone who wants a romantic night away. No TV, minimal phone reception, just the two of you and an outdoor bath! ”

Emily Thompson- 2025-08-22

5 / 20

“ Lovely place, thank you! ”

Jack Nicol- 2025-08-18

6 / 20

“ Loved Hidden Springs, it's so quiet and tranquil. Also warm and cosy with the fireplace. ”

David de Graaf- 2025-08-13

7 / 20

“ Hidden Springs was purely magical. We loved being able to reconnect and escape reality. Waihi was so close, which was awesome. The host was very helpful, lovely and understanding. We would 110% return. The views were besotting. Plus, it was the best Canopy Camping bath so far. ”

Alexia McKee- 2025-07-28

8 / 20

“ Communication was very effective with the host. We were absolutely blown away with the cleanliness and facilities in the house. The attention to detail was evident, there were even marshmallows with sticks. The bath was luxurious and we enjoyed the beautiful surroundings. We slept well, it was peaceful and this delivered everything that was promised plus more. Thank you. ”

Nicola Millar- 2025-07-08

9 / 20

“ Absolutely beautiful and private setting. All the little details have been thought of and the cabin had everything we needed. The fireplace warmed up the entire space, perfect for a winter escape. ”

Linda Roberts- 2025-06-16

10 / 20

“ The host was lovely, the cabin spotless, and the firewood, marshmallows and fireplace made for a perfect night. A morning soak in the outdoor tub surrounded by nature was pure magic. So peaceful and relaxing. We didn’t want to leave. ”

Chih-Lin Pai- 2025-06-06

11 / 20

“ Hidden Springs is a gem, right on the stunningly beautiful Karangahake Gorge. This place is a peaceful and relaxing oasis for people to detox from the rat race. This place has it all, but highlights include the big outside bath to watch the night sky and shooting stars, and the bedroom which hosts a beautifully comfy bed and soaks up the afternoon sun. The hosts were great to communicate with and very accommodating. We just can't rate the place and our stay highly enough. Thanks for sharing. ”

Chris Sheild- 2025-05-06

12 / 20

“ Awesome place, neat and well-equipped. Setting is so quiet! Outdoor tub was fun for star-gazing. Loved it! ”

Jennifer Myers- 2025-04-25

13 / 20

“ Had a lovely stay, so peaceful. Plenty of bush walks and things to do in the area. Happy to recommend. ”

Paul Walker- 2025-04-03

14 / 20

“ Going from a busy life to pure peace was fantastic. Close enough if you want to explore the surrounding area, or nicely hidden away if you want to be by yourself with nature. Absolutely beautiful. ”

Simon Bayer- 2025-03-13

15 / 20

“ Amazing hideaway! Great for a romantic weekend away. The outdoor bath was so nice to relax in! ”

Nicholas Carpenter- 2025-02-21

16 / 20

“ A lovely location with everything you need, amazing views, great bed! The surrounding scenery, including the falls and the gorge, is incredible. And if you have the chance for dinner at the falls retreat, do it! ”

Anne-Marie Davidson- 2025-02-03

17 / 20

“ Beautiful, secluded spot with gorgeous native planting, mountain views, and stargazing on a clear night. Loved the outdoor bath for two and the firepit to toast marshmallows. ”

Bruce Anderson- 2025-01-29

18 / 20

“ A very private and peaceful spot to get away from everything for a few days. ”

David Elgar- 2025-01-27

19 / 20

“ It was peaceful, serene and well appointed. The bird life was amazing and all the little touches were appreciated, highly recommend! ”

Matthew Baker- 2025-01-22

20 / 20

“ Such a beautiful peaceful spot to relax and unwind, but not too far away from townships if we wanted something extra to go do or places to eat. Absolutely loved our stay, thank you!! ”

Grace McGhee- 2025-10-03

1 / 20

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Hidden Springs

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